Eduplex Combined School

This is not a complaint about the school’s education, facilities, or administration, but rather about how they do business with other institutions. This is a warning to other organisations that wish to deal with Eduplex – DON’T! It is shocking for an institution that praises itself for being built on a Christian ethos, that they are so dishonest, disloyal and have no integrity. They will lure you in with good will, and then when you have no other options anymore, make ridiculous demands to make money out of you.

I know of three organisations that have had similar experiences and it should be mentioned that they all shared the same liaison. Even if this liaison is the root of the problem and she is the one lying and acting without the knowledge of the school’s authorities, her actions are still representative of the school. Many of the issues faced was because she did meet her responsibilities and changed contractual demands on behalf of Eduplex. (Maybe it should also be mentioned that the liaison in question always had to mention in passing that she was too busy for her responsibilities at Eduplex, as she was overwhelmed by other work for a different institution.)

The first indication that things were not as they should be, should have been after the definitive meeting with amongst others, the founder of the school. We had to continuously ask for a written contract stipulating the details of our agreement after the school’s liaison insisted that a poorly written and incomplete email about matters discussed at the meeting should just count as our official contract. According to her, this unsigned email would suffice as an official business agreement.

We had a three-year contract with the school to use some of their facilities in return for several services, including marketing strategies and advertising. We had fulfilled our side of the arrangement, whereas the school barely provided what was agreed upon, having multiple excuses each time. For example, often we were informed at the last moment that venues that we had booked were not available and were being used for the school’s activities. But, on arrival this was never the case, and the venues referred to were not even in use. And when we were able to make use of the venues we had booked and confirmed, they were always locked, unprepared and ill equipped. Often leaving children standing outside in the rain until security could be reached to open.

But then, after only a year, the liaison broke our contract and stated that the school’s facilities were no longer available, because the facilities were “too busy”, even though they were never occupied when we arrived at the school. All of a sudden, after the school had benefitted from our contract already, the liaison said the school wanted more, and we should start paying even more. When we asked to see the school’s representatives who were actually present at our meetings when the contract was agreed upon, they were apparently never available (always out of the country) and we were treated very rudely for even making such a request. It was also disconcerting that apparently all authorities that were supposed to be governing the schools, where out of the country or on holiday for months at a time?

Finally, only after one of our board members who works for the Department of Education had to make a fuss, a representative from Eduplex’s primary school contacted us, even though they were not part of the initial decision-making team. It was obvious they were not properly informed about the contract or the nature of our agreement, and worst part is, they ended the conversation saying that the school would love if our organisation could make use their facilities for free. Completely contradicting the entire dispute.

This seems to be the school’s modus operandi. They are initially very friendly, make a lot of empty promises and offer things for free (even if payment is offered) to lure you in and to reach an agreement. Then, when things are in place and everything is organised, suddenly they demand more benefits.

Another example is of a non-profit institution where Eduplex promised sponsorship in return for several services. Similarly, before their contractual period had ended and after the npo had all their events organised and advertised, suddenly Eduplex withdrew their sponsorship and requested more payment for services they were not rendering properly in the first place.

Yet another organisation had an agreement with Eduplex to have their material placed online for free by one of the school’s online content creators, as it would also benefit the school. But then, once the material was within the school’s system, suddenly they requested hosting costs.

This is not how you do business – you do not agree to offer things for free initially and once things are in place and organised, then suddenly demand payment. It seems as if this is becoming a recurring pattern at Eduplex.


Additionally, I can only speak for the one department that I was involved with, but another concern that was raised several times by teachers and others was that this specific department head employs utterly unqualified teachers even when qualified candidates had applied.

This is not a complaint about the school’s education, facilities, or administration, but rather about how they do business with other institutions. This is a warning to other organisations that wish to deal with Eduplex – DON’T! It is shocking for an institution that praises itself for being built on a Christian ethos, that they are so dishonest, disloyal and have no integrity. They will lure you in with good will, and then when you have no other options anymore, make ridiculous demands to make money out of you.

I know of three organisations that have had similar experiences and it should be mentioned that they all shared the same liaison. Even if this liaison is the root of the problem and she is the one lying and acting without the knowledge of the school’s authorities, her actions are still representative of the school. Many of the issues faced was because she did meet her responsibilities and changed contractual demands on behalf of Eduplex. (Maybe it should also be mentioned that the liaison in question always had to mention in passing that she was too busy for her responsibilities at Eduplex, as she was overwhelmed by other work for a different institution.)

The first indication that things were not as they should be, should have been after the definitive meeting with amongst others, the founder of the school. We had to continuously ask for a written contract stipulating the details of our agreement after the school’s liaison insisted that a poorly written and incomplete email about matters discussed at the meeting should just count as our official contract. According to her, this unsigned email would suffice as an official business agreement.

We had a three-year contract with the school to use some of their facilities in return for several services, including marketing strategies and advertising. We had fulfilled our side of the arrangement, whereas the school barely provided what was agreed upon, having multiple excuses each time. For example, often we were informed at the last moment that venues that we had booked were not available and were being used for the school’s activities. But, on arrival this was never the case, and the venues referred to were not even in use. And when we were able to make use of the venues we had booked and confirmed, they were always locked, unprepared and ill equipped. Often leaving children standing outside in the rain until security could be reached to open.

But then, after only a year, the liaison broke our contract and stated that the school’s facilities were no longer available, because the facilities were “too busy”, even though they were never occupied when we arrived at the school. All of a sudden, after the school had benefitted from our contract already, the liaison said the school wanted more, and we should start paying even more. When we asked to see the school’s representatives who were actually present at our meetings when the contract was agreed upon, they were apparently never available (always out of the country) and we were treated very rudely for even making such a request. It was also disconcerting that apparently all authorities that were supposed to be governing the schools, where out of the country or on holiday for months at a time?

Finally, only after one of our board members who works for the Department of Education had to make a fuss, a representative from Eduplex’s primary school contacted us, even though they were not part of the initial decision-making team. It was obvious they were not properly informed about the contract or the nature of our agreement, and worst part is, they ended the conversation saying that the school would love if our organisation could make use their facilities for free. Completely contradicting the entire dispute.

This seems to be the school’s modus operandi. They are initially very friendly, make a lot of empty promises and offer things for free (even if payment is offered) to lure you in and to reach an agreement. Then, when things are in place and everything is organised, suddenly they demand more benefits.

Another example is of a non-profit institution where Eduplex promised sponsorship in return for several services. Similarly, before their contractual period had ended and after the npo had all their events organised and advertised, suddenly Eduplex withdrew their sponsorship and requested more payment for services they were not rendering properly in the first place.

Yet another organisation had an agreement with Eduplex to have their material placed online for free by one of the school’s online content creators, as it would also benefit the school. But then, once the material was within the school’s system, suddenly they requested hosting costs.

This is not how you do business – you do not agree to offer things for free initially and once things are in place and organised, then suddenly demand payment. It seems as if this is becoming a recurring pattern at Eduplex.


Additionally, I can only speak for the one department that I was involved with, but another concern that was raised several times by teachers and others was that this specific department head employs utterly unqualified teachers even when qualified candidates had applied.

amazing school, suitable for deaf and normal hearing learners. high standard of education.